01Our commitment
We want every prospective client — regardless of device, assistive technology or circumstance — to be able to read our guidance, understand our services and contact us without difficulty. Accessibility is treated as part of design quality, not as a remediation exercise.
02Standards
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Design and build decisions consider colour contrast, text sizing, keyboard operation, visible focus, logical heading structure, descriptive link text, semantic landmarks and descriptive alternative text for photography.
03Ongoing improvements
The site is reviewed as content is added, with particular attention to long-form Executive Insights, navigation menus, accordions and enquiry forms. Where an issue cannot be resolved immediately, we prioritise it and provide an alternative route to the same information — by email or telephone.
04Known limitations
Some embedded third-party content and documents supplied by external providers may not fully meet Level AA. If you encounter such content and need it in another format, we will supply an accessible alternative on request.
05Feedback process
Please tell us the page address, what you were trying to do and the barrier you met. We acknowledge reports within two working days and set out our proposed response, including a timescale, within ten working days.
06Contact details
Email hello@ukbusinessexperts.com or telephone +44 20 4509 1200. If you would prefer us to respond by telephone rather than in writing, please say so and we will do that.